Privacy policy
Privacy Policy
Ovais Abaya Collection
At Ovais Abaya Collection, we are committed to protecting your privacy and personal information. We value the trust you place in our brand and ensure that your information is handled responsibly, securely, and transparently.
It is the policy of Ovais Abaya Collection to act in accordance with applicable laws and industry best practices to maintain the privacy and security of our customers’ data. We aim to provide a safe, reliable, and seamless shopping experience across all our platforms.
Information Collection & Usage
We collect customer information such as name, contact number, email address, shipping address, and payment-related details only for purposes including:
- Processing and delivering orders
- Customer support and communication
- Improving website experience and services
- Marketing, promotional offers, and updates related to Ovais Abaya Collection
- Technical administration and website security
We do not sell, rent, or share your personal information with unauthorized third parties for marketing purposes. Your information is used strictly for operational, transactional, and customer service purposes related to Ovais Abaya Collection.
Third-Party Sharing & Legal Disclosure
In certain situations, we may share limited information with trusted third-party service providers such as logistics partners, payment gateways, or technology providers solely to complete your orders and improve services. These partners are required to maintain the confidentiality and security of your information.
We may also disclose customer information if required by law, legal process, government authorities, or to protect our rights, prevent fraud, and enforce our policies and terms.
Cookies & Security
Our website may use cookies and analytics tools to enhance your browsing and shopping experience. These technologies help us understand customer preferences, improve website functionality, and optimize services. However, we do not use cookies to misuse or unlawfully distribute personal information.
While we implement strong security measures to protect your information, please note that no method of online data transmission or electronic storage is completely secure. By using our website and services, you acknowledge and accept this risk.
Your Rights
Customers have the right to request updates, corrections, or removal of their personal information from our systems at any time by contacting our support team.
Fraud & Scam Awareness
Ovais Abaya Collection never asks customers for additional payments, OTPs, bank details, or financial transfers outside official payment channels after an order has been placed. Please stay cautious of fraudulent calls, fake messages, phishing links, or scams pretending to represent our brand.
If you encounter any suspicious activity claiming to be from us, we strongly recommend reporting it immediately to the National Cyber Crime Helpline (1930) or through the official cybercrime portal: cybercrime.gov.in
Contact Us
For any concerns or support regarding your privacy, you may contact us through our official channel: