Shipping policy
Shipping Policy
Ovais Abaya Collection
At Ovais Abaya Collection, we are committed to delivering your order safely and on time.
Order Processing & Delivery
- Order Confirmation: Once your order is confirmed, it will be processed for dispatch.
- Dispatch Time: Orders are usually dispatched within 24–48 business hours after confirmation.
- Delivery Time: After dispatch, your order is typically delivered within 6–7 business days, depending on your location and courier service availability.
- Tracking Information: A tracking ID will be shared via SMS, WhatsApp, or email once your order has been shipped.
Important Guidelines
- Delivery Delays: During festivals, public holidays, adverse weather conditions, or unforeseen circumstances, delivery may take longer than the estimated timeline.
- Address Accuracy: Please ensure your shipping address and contact details are correct. Ovais Abaya Collection is not responsible for delays caused by incorrect or incomplete information provided by the customer.